Professional technical support team

We have a professional inkjet printing and packaging technology team, which can provide professional solutions according to the different needs of customers. Don’t worry about not choosing the specific model and method of use of the machine. Our professional team will provide customers with the most complete solutions.

Whether you’re a professional engraver or an inspired DIY enthusiast, we understand your need for precision and a satisfying price. Our professional sales engineers will provide you with equipment solutions for every need – from handheld and in-line inkjet printers to liquid & solid packaging machines, even 100W small businesses.

Serving The Coding & Packaging Industry

Shenyang Faith Technology Co., Ltd. is a high-tech enterprise, which integrates independent research and development, production, sales, and service. It specializes in providing industrial inkjet printer & packaging technology and traceable system solutions. The company was founded in 2010 with a 30-person team and a 500-production workshop. After more than 10 years of unremitting efforts, by early 2020, it has developed into an excellent team of 300 people and a 2500㎡ production workshop.

The company’s products mainly include handheld inkjet printers, online inkjet printers, wall printers, CIJ inkjet printers, packaging machines, laser marking machines, etc. Products are exported to Spain, the United States, Brazil, Argentina, Chile, Saudi Arabia, the United Arab Emirates, Egypt, Ecuador, and other 126 countries, serving more than 200,000 customers.

COMPANY QUALIFICATION

We can provide machine-related qualification certificates and patents: CE, FDA, ISO9001, Rosh. Provide customers with a better shopping experience.

Faith is trusted by printing press & packaging machinery manufacturers worldwide who partner with us to provide fully integrated solutions

OEM/ODM manufacturing service

We have provided OEM/ODM manufacturing service for 25 years. No matter what your requirements are, our extensive know-how and experience assure you of a satisfactory result. We put our most effort to offer good quality, satisfied service, competitive prices, and timely delivery to our valued customers.

■ Professional packaging and printing machinery application product manufacturer.
■ Professional technicians and R&D team.
■ Two years guarantee.
■ Providing industrial coding technology and traceable system solutions
■ Support OEM, ODM, and other LOGO customizations
■ ​​​​​​​Support more than 40 national language​​

An Integrated Business Partnership​

We enjoy an unrivaled, global reputation across every sector, including Food, Beverage, Life Sciences, and Industrial.​

Faith engineers understand that integrating innovative, new equipment into the toughest production lines requires reliable, compliant products, simple integration, and a consistent, agile, and versatile global support infrastructure.

We have already launched products that offer future-proofing to keep pace with customers’ increasingly intelligent factories.​

Faith provides excellence in global support services and recognizes that this is achieved and maintained through a focus and investment in our people. We have invested in all areas of product development, market support, and service to ensure we deliver optimal partnerships for our customers – wherever they are located in the world.​

30 DAY MONEY BACK GUARANTEE

You may exercise your right to a return or exchange for any reason within thirty (30) days. A refund or exchange will be made once the machine is returned and all items have been accounted for. Returned items are subject to a restocking fee of fifteen percent (15%).

For your convenience, we recommend that you retain the original crate and packaging in case you return an item. Refunds do not include any shipping or handling charges incurred for any reason. Any accessories not returned will not be refunded. The shipping/handling charges originally charged will be used as the basis for the non-refundable shipping charges. Please call us to confirm before returning an item.

2-YEAR LIMITED WARRANTY

FAITH PRINTER warrants its products and parts against defects in materials or workmanship for two (2) years from the original date of receipt. Click here for detail

1. This warranty applies only to products distributed and/or sold by FAITH PRINTER to the original purchaser.

2. As previously stated on this site, sales before December 1, 2022, are limited to one (1) year warranty on all packaging machines and two (2) years on all TIJ inkjet printers and CIJ inkjet printers.

3. Any post-market additions or modifications are without warranty. The owner of the inkjet printer system is responsible for any service and repairs not covered by this warranty

4. This warranty only covers the normal use of inkjet printers. FAITH PRINTER shall not be liable under this warranty if any damage or defect is caused by:

(i) * Irresponsible use, abuse, negligence, accidental damage, improper return shipping or installation

(ii) Disasters such as fire, flood, lightning, or improper electric current

(iii) service or alteration by anyone other than an authorized representative of FAITH PRINTER

After two years warranty:
Post-Warranty Support and/or Repair
Faith PRINTER provides free technical support in the following ways. Call and email us and provide the name of the sales engineer when you purchased the machine. However, replacement parts after two (2) years will be the customer’s responsibility, including shipping. Faith PRINTER will provide a quote for necessary parts and repairs.

technical support:
Email: sale01@sy-faith.com

Tel: +8615140172933

How Can We Help You?